Testimonials

Welcome to our Testimonials page, where we post comments from our lovely customers:

Customer Comment Date
DT "thanks again for an amazing job, my new flooring looks great, and please thank the fitter as he was so friendly & very professional" Feb 2024
PB "It is a fantastic result - many thanks for your perseverance." Feb 2024
LK "We are very pleased with the carpet and would certainly come to you again for further carpets." Nov 2023
FW "All paid - and still looking great!" Oct 2023
ES "Just to say that I am very pleased with the rug I ordered from you. It fits perfectly." Oct 2023
JH "We have the piano in place, carpet and transition look great so thanks a million." Aug 2023
LL "I chose sisal flooring which has been beautifully laid. Dealing with Lemon Tree Flooring has been a pleasure from start to finish. They made what can be a bit stressful very easy. Courteous and prompt. Warm, friendly people. Thank you." Feb 2023
IP "I just wanted to say a massive thanks to you for sending the fitter today. I have to say he worked solid, stayed until 19:00 and has done a great job." Sep 2022
TO "We are delighted by the carpet and how beautifully it has been laid. Many thanks for arranging the completion of this work so promptly ..." Jul 2022
IB "Many thanks to you all for an excellent job, will be back in touch when I need my bedroom carpets done..." May 2022
LB "Very many thanks! We were able to move everything back in this afternoon. My mum has her house back with lovely new carpets.." Mar 2022
MB "Love our new flooring. Thank you" Mar 2022
KL "All paid, thank you for an amazing job, we love it." Dec 2021
AT "You've done a lovely job for us, many, many thanks." Dec 2021
PK "would you like us to pay the balance for our floor? We are very pleased with it." Dec 2021
BE "I still look at this Ulster carpet in amazement - supposedly a plain colour, but returns a different interest every time you concentrate on it!" Dec 2021
HD "Many thanks, we are very pleased with the carpet and the installation." Nov 2021
JP "Please pass on my thanks to the fittter for a superb job on both occasions." Nov 2021
RC "Thank you again for completing the job which looks great." Oct 2021
AC "The hall does look great, esp with the new wallpaper as well as the lovely carpet." Mar 2021
Guy R "Thank you to Lemon Tree and you for seeing this through in most challenging COVID times and, importantly, have a Happy Xmas" Dec 2020
Yasmin S "Carpet is lovely, and thank you for arranging for it to be laid in advance of our house photos." Nov 2020
DG "Thanks ever so much for your time and patience, we're looking forward to working with you on this final stage of our house works. :-)" Sep 2020
Emma C "I just wanted to say a massive thank you to all of you for ordering and fitting my new mattress - I slept in my bed for the first time in about 3 weeks last night and it was FABULOUS, I have missed it so much!! Thanks for responding to all my email and telephone queries with patience and good humour!! ;-)" Mar 2020
Ed K "Had originally intended to use a high st provider but decided to check out our local independent place just in case. Really pleased with the friendly personal service, huge range of options and great value - which was better than elsewhere. Now delighted with my new carpets and vinyl! Would highly recommend giving these guys a try" Oct 2019
Louise P "Absolutely fantastic service from start to finish. Knowledgeable, professional and comparable in price. Thank you so much! It's so important to shop local and support small businesses. Would highly reccomend" Sep 2019
Aniek SK "We were looking for a light, patterned vinyl option for our hallway to brighten what was a dark entrance way without much natural light and old, dark laminate flooring. We were really impressed with the numerous options available and, once we had selected the vinyl we wanted, were really impressed with how quickly the whole process was from choosing to ordering to fitting and the great customer service we experienced. We are so happy with the end result. It feels like a completely new space!" Sep 2019
Bilbama K "Very happy with my new flooring and the service overall. The guys were friendly, honest and did exactly what I asked for. 100 % recommended." Sep 2019
Julia S "Really pleased with the service. Staff are all really knowledgeable, friendly and keen to help. Will definitely recommend. Thank you" Sep 2019
Jane H "Great advice & assistance." Aug 2019
Tbone senior "Great products ,friendly staff" Aug 2019
David J "I much appreciate your help with putting right the fitting problems we had and for loaning John to re-fit the washing machine and door." April 2017
Love Noon "Been out to quote for new flooring in the front of our shop. We will soon be having it fitted lovely new dark wood colored hard floor. Good service from this lovely local company. Photos to follow." Aug 2018
Alison P "All looking great and carpet is lovely." Nov 2017
Alison R "Carpet looks lovely!" (Brockway Beachcomber Dune) Oct 2017
Blue Door "Currently putting in new carpets and wood look flooring into an apartment we are letting for MLC a property company. This has been done to a high standard and all old carpet and flooring taken away. Would recommend." Oct 2017
Adele L "It looks lovely. I am very pleased with the Amtico and glad I had that rather than ceramics, it does look warmer." Sep 2017
Kathryn M "I moved into a flat that was in dire need of new flooring throughout. I contacted Troy who came out straight away to conduct a measure and advise on products and their durability. Troy was extremely patient with me - I must have changed my mind at least 30 times (Sorry Troy) and spent ages looking at flooring samples, pestering Troy with questions and stealing sample books for weeks on end. Again, Sorry Troy! Once I had decided on the carpet, I then had to make a decision on the bathroom floor. After sending Troy a picture of the decor, he then arranged without my asking for a load of samples to be sent to me at home which really gave me an idea of what would suit. Once my decision was finally made, I felt comfortable enough leaving Troy a key for my property so that I didn't have to be in. The fitter was excellent and left my flat completely tidy. The end result was fantastic. I get so many compliments on my flooring and will shortly be returning to pick one for my kitchen. I would without hesitation recommend Troy and the team at Lemontree." Sep 2017
Irene M "The hallway looks so lovely." (Antique Herringbone 2129 cushioned vinyl) Jul 2017
Greg S "Lovely people, supplied our new office with a rug and have been helping me with advice and quotes for my carpet and other flooring needs at home. Good choice and nice to deal with a small local firm who are just up the road." Jun 2017
Dizzy Divers "What a wonderful company to deal with, polite, friendly, even get a cup of tea when Troy's in the right mood. Prices and service great, would highly recommend." Jun 2017
Donald R "Lovely shop for carpets and hard flooring. They even sell carpet tiles and my old favorite flowtex for the kitchen. They always offer me a drink when I visit. It is a must visit shop for us older people if you have a flooring need. Didn't know they also sell water beds may treat my self to one in the future. Mr D." May 2017
Chris C "Thank you very much for organising & fitting the carpet so quickly. I am very pleased with it and it has been much admired!" March 2017
Ann H "We recently had our living room carpet and bathroom flooring from Lemon Tree flooring. The staff in the shop could not have been more helpful. They spent time with me in the shop helping me choose and I found the quality of their carpets and flooring was better than the larger Southampton shops and their price was very competitive. The fitting itself could not be faulted and I would not hesitate to recommend them to anyone. If you want a small family run, caring professional business rather than the impersonal large department stores you cannot beat Lemon Tree flooring in Southampton" Jul 2016
Julie B "My husband, daughter and myself visited Lemon 'Tree about a couple of years ago looking for a carpet for my daughters bedroom. The staff were very helpful and very patient because we couldn't decide. Eventually we chose a beautiful carpet which they fitt,ed I think, within a couple of weeks and the carpet was and is still great. We also asked them to come and measure our living room with a view to purchase a carpet for this room at some point. We will definitely use them again in the future." May 2016
Phil H MBE "Many thanks for an excellent and professional service. It is such a pleasure dealing with people who know their products well and are willing to meet your needs promptly without any fuss. We were stuck as the insurers appointed carpet specialist, XXX XXXXXXX XXXXXXXXX, spent four weeks attempting to find a suitable match for our existing carpets. They failed and rather than provide possible alternatives recommended a cash settlement and withdrew from the claim. Although this appeared daunting, as we were near the end of the renovation and out of the country, it proved a blessing in disguise. We contacted two or three carpet companies in Southampton and were immediately put off by their lack of product knowledge. Then we lighted on Lemon Tree Flooring and straightaway it was clear that you knew your products well and could meet our needs. Within a few days you had sourced an exact match and were expertly fitting the carpet, ready for the furniture to be returned to the house on the 15 October, some two and a half weeks after my first telephone contact. Well done, we will certainly use your services in the future without hesitation." Apr 2016
Billa H "The stairs look fab, the fitter has carried out a really lovely job." (Hammer carpet - colour 13304) Nov 2015
SI "Just a big thank you for our lovely new carpet. We are so pleased we went with the stripes on the stairs it looks great and we have had lots of impressed friends :o) Will definitely be returning in the future." Jul 2013
RF "Just a quick line to say how thrilled I am with the carpet and your fitter was apparently extremely helpful so thank you." Feb 2012